Cancellation & Refund Policy

Last updated: 1 July 2026

1. Cancel anytime

You can cancel your Aesthetic Library membership at any time, with no lock-in contract, through the member portal or by contacting us at admin@theaestheticlibrary.com

2. When access ends

Cancelling stops future billing but doesn't end your access immediately. You keep full access to your discipline libraries, downloads and the Members' Room for the rest of the billing period you've already paid for. Access ends at the close of that period, and your subscription won't renew.

3. Refunds

Because you retain access through the full period you've paid for, we don't offer refunds for partial months or years, or for unused access, downloads or live sessions. All charges are otherwise final.

4. Founding-cohort pricing

Founding members' locked-for-life pricing applies only while your membership stays continuously active. If you cancel, your founding rate isn't held, rejoining later means paying the then-current published price.

5. Upgrades, downgrades and adding disciplines

You can upgrade, downgrade, or add or remove disciplines at any time via the member portal. Plan changes take effect according to our billing platform's standard proration rules at the time of the change, and we'll always show you the new price before you confirm.

6. Failed or declined payments

If a renewal payment fails, we'll attempt to retry it and notify you by email. If payment can't be collected within a reasonable period, your membership and access may be paused or cancelled.

7. Exceptional circumstances

If you believe you were charged in error, or have exceptional circumstances such as a duplicate charge or a technical fault preventing access, contact us at admin@theaestheticlibrary.com
and we'll review it case by case.

8. Contact

The Aesthetic Collective Pty Ltd, trading as The Aesthetic Library
ABN 11 630 090 283
Email: admin@theaestheticlibrary.com